12xbaj Terms and Conditions
This document sets out all the conditions for using the 12xbaj platform. Please read it in full before creating an account.
These Terms and Conditions (hereinafter referred to as the "Terms") form a legally binding agreement between the 12xbaj platform and its users. By visiting the website or registering an account, you are considered to have fully accepted these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.
Definitions and Introduction
The key terms used in these Terms are defined as follows:
- "Platform" refers to the 12xbaj website, mobile application, and all related services.
- "User" or "Member" refers to any person who has registered on the 12xbaj platform.
- "Account" refers to a personal digital account created for each user.
- "Wager" or "Bet" refers to any amount of money placed by a user on any game or event.
- "Bonus" refers to incentive funds provided by the platform.
- "Wagering Requirement" refers to the obligation to place a specified amount of bets before a bonus can be withdrawn.
Eligibility and Registration
The following eligibility conditions must be met to use the 12xbaj platform:
- The user must be 21 years of age or older.
- All information provided at the time of registration must be completely truthful, accurate, and up to date.
- Each individual may operate only one account. Creating multiple accounts is strictly prohibited.
- The email address and contact information used to create an account must be genuine and active.
- Documents required for identity verification (such as a national identity card) may need to be submitted.
- Creating an account using another person's identity or information is strictly prohibited.
Account Security and Responsibility
Ensuring the security of an account is the member's own responsibility. The following guidelines must be followed:
- Always keep your password confidential and do not share it with anyone.
- Always log out properly after logging in, especially from shared devices.
- If you suspect unauthorized access, notify our support team immediately.
- Third-party access or account transfers are strictly prohibited.
12xbaj will not be responsible for any financial loss resulting from negligence in account security. However, our support team is always ready to assist.
Financial Transactions and Payment Policy
Deposit Policy
The following rules apply when depositing funds on the 12xbaj platform:
- The minimum deposit amount is ৳300 (three hundred taka) for each method.
- Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
- Deposited funds must come from personal and legitimate sources only.
- Deposits from third-party accounts will not be accepted.
- After a successful deposit, funds are generally reflected in the account immediately.
Withdrawal Policy
The following conditions must be met when withdrawing winnings:
- The minimum withdrawal amount is ৳500 (five hundred taka).
- The standard withdrawal processing time is 30 minutes to 3 hours.
- Account verification (KYC) must be completed before a withdrawal can be made.
- Withdrawals will be made to the same payment method used for the deposit.
- Withdrawals may be delayed for review in cases of suspicious activity.
- The required wagering requirement must be met before bonus funds can be withdrawn.
12xbaj is committed to ensuring maximum speed and transparency in the withdrawal process. If you have any issues, contact us via 24/7 live chat.
Bonuses and Promotional Offers
All bonuses and promotions at 12xbaj are subject to the following conditions:
- Welcome Bonus: 120% bonus on the first deposit up to a maximum of ৳8,000. For example: deposit ৳1,000 and receive a bonus of ৳1,200 for a total of ৳2,200.
- Wagering Requirement: the bonus can be withdrawn after placing bets totalling 25 times the bonus amount.
- The validity period of a bonus will be stated in the details of each offer.
- If bonus abuse is suspected, 12xbaj reserves the right to cancel the bonus.
- Using multiple bonuses at the same time is not possible unless otherwise stated.
- 12xbaj reserves the right to change promotional terms and conditions.
Gaming Policy and Code of Conduct
Fair Play and Prohibited Conduct
12xbaj is committed to ensuring a fair, safe, and honest gaming environment for all members. The following actions are strictly prohibited:
- Operating games through bots, automated software, or artificial intelligence.
- Exploiting any technical vulnerability to influence game outcomes.
- Collusion or gaining an unfair advantage through agreements between multiple players.
- Using the platform for money laundering or any illegal financial activity.
- Attempting to gain unauthorized access to the platform's technical systems.
- Harassing or behaving inappropriately toward other members.
In the event of any of the above violations, 12xbaj may suspend or permanently close the relevant account and confiscate the balance.
VIP Program and Loyalty Rewards
A special VIP program is available for regular players at 12xbaj. This program has four tiers, and weekly cashback is provided at each tier:
- Bronze: up to 0.3% weekly cashback.
- Silver: up to 0.6% weekly cashback.
- Gold: up to 0.9% weekly cashback.
- Platinum: up to 1.2% weekly cashback.
Tier changes are determined based on regular activity and participation. Details of VIP benefits are subject to change, and all decisions in this regard are entirely at the discretion of 12xbaj.
Responsible Gaming
12xbaj believes that gaming is an entertainment activity and should be enjoyed responsibly. We provide the following protective measures:
- Deposit limit setting — set your own daily, weekly, or monthly limits.
- The option to take a temporary account break (cooling-off period).
- Self-exclusion option when needed — for any duration.
- Guidance on specialist support for players experiencing difficulties.
If you feel that your own or someone you know's gaming habits are getting out of control, please visit our Responsible Gaming page and contact us.
Privacy and Data Protection
12xbaj gives the highest priority to protecting users' personal information. Our data protection policy:
- All sensitive data is protected by SSL encryption.
- Personal information is not sold or shared with third parties.
- Data is used only for service delivery and regulatory requirements.
- Users may view their own information or request corrections at any time.
For more details, please read our Privacy Policy page.
Legal Provisions and General Terms
Limitation of Liability
12xbaj will not be held liable in the following circumstances:
- Game interruptions caused by internet disconnection or technical faults.
- Disruption to the services of a third-party payment provider.
- Loss caused by user negligence or failure to secure an account.
- Unforeseen circumstances (force majeure) such as natural disasters, cyber attacks, or government restrictions.
However, 12xbaj always strives to resolve any technical issues promptly.
Account Suspension and Closure Policy
12xbaj may suspend or close an account in the following circumstances:
- Violation of any provision of these Terms.
- Registering with false information.
- Evidence of fraud or abuse.
- Failure to complete identity verification or failure to submit required documents.
- If the account holder is proven to be a minor.
If there is a valid balance, the user will be given the opportunity to withdraw before the account is closed, though this right may be suspended while an investigation is ongoing.
Dispute Resolution
In case of any dispute or complaint, please follow the steps below:
- First, report the issue through our 24/7 live chat support.
- The support team will review the matter and try to provide a resolution as quickly as possible.
- For written complaints, send an email to [email protected].
- Both parties will try to find a resolution through mutual discussion.
Changes to Terms and Their Effect
12xbaj reserves the right to modify, add to, or cancel these terms at any time. In the event of changes:
- The updated terms will be published on the website.
- For major changes, registered members may be notified by email or through live chat.
- Continued use of the platform after any changes will be considered acceptance of the new terms.
These terms are effective from the date of the most recent update. Previous versions are automatically cancelled.
Applicable Law and Entire Agreement
These terms constitute an entire agreement between 12xbaj and the user, replacing all prior oral or written understandings.
- If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain fully in effect.
- Failure by 12xbaj to enforce any provision is not evidence of waiver of that provision.
- The Bengali version of these terms is authoritative.